As the holiday season approaches, the Government Training Institute (GTI) is offering special pricing on three of its most popular certificate programs. Please read the information below to find out more about these programs and how you can save big by registering before Dec. 31. 2018. For more information about all our courses, please visit the GTI website.

Supervision Certificate program

The Supervision Certificate Program provides training to help new or experienced supervisors obtain results and improve their abilities to motivate people, solve problems and keep employee performance and work quality at high levels. We will design an individual development plan to focus on creating specific, measurable and attainable objectives and techniques to achieve personalized goals. Your curriculum plan will include approximately three to eight courses that can be completed during a two-year period.

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Special Offer — Receive a 20 percent discount when you register and pay in advance to participate in GTI's Supervision Certificate Program. You pay only $400 instead of the standard $500 fee when you register by Dec. 31.

customer service certificate program

The Customer Service Certificate Program requires participants to satisfactorily complete five core courses, two elective courses and develop a personal action plan for implementation in their daily work. This personal action plan is shared with the immediate supervisor/manager for support and reinforcement. Earn your customer service certificate through five core courses and two electives.

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Special Offer — Enroll and pay by Dec. 31 for the seven-course program and receive a 10 percent discount. The discounted fee is $709 for GTI members and $834 for non-members.

Administrative Professionals Certificate prograM

Today's administrative professional is a frontline customer service specialist for both external and internal customers, as well as a leader, innovator, researcher and technology troubleshooter. The Administrative Professionals Certificate Program will help you develop and refine your skills and prepare you to better handle these varied job responsibilities and to take on new ones.

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Special Offer — Enroll and pay for this program by Dec. 31 and save more than 10 percent. The discounted fee is $637 for GTI members and $737 for non-members.

Questions?

For questions about any GTI programs, contact Shelly Bolling-Strickland at 816-701-8234 or visit the GTI website. You are receiving this newsletter because you have either attended a GTI or MARC course in the past or because you've expressed interest in our programs. If you no longer wish to receive information about GTI's training opportunities, please email gti@marc.org.